- Fast response times
- Direct insurance billing
- Experienced team of professionals
- Professional disinfection
- Quality cleanup and repair
- Mold prevention techniques
- Odor removal
- Emergency services
- Board-up services
- Free Estimates
Experts in Fire & Smoke Damage Restoration
Our team members are fully trained and qualified to provide you the best restoration services possible in Palo Alto, California. Our team utilizes the latest fire and smoke restoration techniques and equipment available. The faster you call professionals like the Action 1 Restoration team, the better chances you have at minimizing additional damage and saving more of your personal belongings and your home. It is important to start the restoration process 24 - 48 hours to have the best success and outcome.
Fire damage cleanup usually requires multiple steps to address the damage from fire, smoke, soot and water damage. In many cases your home or commercial property will have structural damage and may need to have board-up services to protect your home or business building. Also due to your home potentially having structural damage, it may also be unsafe to enter your home. Once the home is safe to enter and you have called our team, we can start the cleanup process. The fire damage cleanup process will include removing debris, removing any standing water, removing smoke and soot particles, smoke and odor removal, complete cleaning and sanitation, deodorization, and air and duct cleaning. The fire damage process will take a lot of time and expertise to properly clean and restore your home back to its pre-loss condition.
Our Palo Alto community teams are trained and care about your personal belongings like they were their own. In many cases our cleaning process can save many of the contents in your home, although in some cases replacement is the best option. Our goal is to save as much of your personal belongings as possible and get you back into your home safely and securely.
How Our 6 Step Quality Restoration Process Works
Mitigation of Secondary Damage
There are elements of a fire that can cause additional damage to your home and personal items, which is why it is important to act fast after the fire. The longer these elements are present the harder it gets to clean and repair them:
Soot Damage Cleanup
Soot is oily in its makeup, and it has the ability to move quickly throughout any structure. We use soot cleaners and vacuums designed to lift soot from fabrics and other materials. The problem could worsen when a water-based solvent is used in the process. Brushing is not recommended because friction only allows the soot to settle deeper within the surface.
When dealing with smoke and the odor of smoke, it is recommended to have an understanding of the type of fire. The type of chemicals that burned during the fire and the presence of other flammable materials in the house will impact the different odors present. Various methods and solutions are used for the treatment of various types of odors and smoke damage. Smoke needs to be cleaned properly and the odors removed.
Water Used to Put Out the Fire
The water used to put out the fire or water from burst pipes will mix with smoke and soot causing even more damage. The water needs to be removed, dried out and cleaned. Our team uses commercial grade equipment to remove the water and dry out the affected areas.
At Action 1 Restoration, our team and partners are here to help you with restoring your home or commercial business after a fire in Palo Alto. Call us today to get emergency help and assistance.
Major Insurance Companies Our Local Locations Work With
Frequently Asked Questions
What if I rent my home in Palo Alto, CA?
If you are renting your home, apartment or condo, you need to get in touch with the homeowner and have them call us. Legally without the homeowners or commercial building owners consent, we can not enter the premises and provide any work in your home or office. Once the property owner reaches out to our local team, we can start the fire damage restoration process immediately to restore the property.
Do you work with my insurance for fires?
We work with most major insurance companies and our partners have existing relationships with the different company's. Your insurance company will have their own assessment on the potential cause of the fire and an estimate on how much they will cover. We work with the major companies by filling your claim to cover the costs to get your home or business restored.
Do you have offices near me?
Yes, we have local staff and contractors near you in Palo Alto.
Action 1 Restoration provides emergency services 24 hours a day, 7 days a week for residential and commercial properties. If you are experiencing any type of fire disaster, our highly trained team can help you with some of the best solutions. Please get in touch with our fire damage pros today.